Even if you’re not technically ‘savvy’ we can train you to send texts within seconds so call 07835 667865
Using SMS messaging to improve CRM
We’ll show you how to directly connect with your customers
The Textranet package allows you to deliver your marketing message (whether incentives or promotions etc) economically and quickly, with no wastage to an assigned ‘opted-in’ mobile.
From the outset the Textranet team will work with you to define and implement strategic and tactical solutions to meet your individual business needs. Each business is unique to its industry sector and we strive to achieve a customised service that recognises and develops individual requirements appropriately.
We want you to get the best possible results from SMS messaging and, whilst a Textranet is simple and straightforward, our service to you means we will:
- Personally guide you through a step by step process
- Train you or your team as required
- ‘Reskin’ the Textranet browser interface if appropriate
- Offer advice on the development of ‘branded’ messages
- Advise on creating messaging
- Consult to you and support you
Textranet is simple to use and even those who are technically ‘non-savvy’ can be sending texts within minutes. To use all the facilities of Textranet requires less than an hour’s training.
Compiling and segmenting your database
Textranet’s text based ‘extranet’ offers a phonebook tool that allows you to connect with your customers as a whole group or on a segmented basis. The technology facilitates the demographic segmentation of your customer base so that target specific messages can be delivered effectively and relevantly. Gender, age and geographic location are just a few of the potential ways to segment your market. The requirements to effective and efficient marketing can be defined in five steps.
- Build or import a database of mobile numbers
- Allocate those numbers to a specific ‘group’ phonebook
- Select individual or combined groups by the click of a button
- Type in any message up to 160 characters
- Send to recipients, who will receive your message within 10 seconds
Our team can work with you from the outset to help segment and compile your phonebooks and we have a range of printed collateral that can be over-branded to help you collect numbers and names to grow your Textranet over time.
SMART, speedy – and programmable up to a year in advance
Whilst it may be an old marketing cliché, the current economic climate reinforces the necessity for SMART (Specific, Measurable, Accountable, Reliable, and Timely) customer communications. On this basis Textranet is a very SMART communications tool:
- Specific - Direct messages to the hand of the consumer
- Measurable - Measurable ROI from day 1– redemptions, consumer footfall etc
- Accountable - Stats and history profile deliver effective reporting
- Reliable - A secure, safe and reliable service from UK only providers
- Timely - Message delivered within 10 seconds any time within the next year
One great feature of Textranet is the ability to programme timed messages to entire groups or specific phonebooks up to a year in advance. At one level this further simplifies Textranet for busy businesses. At another it substantially extends the sophistication of the system to those with demographically or geographically segmented phonebooks for multiple locations.